plain-language answers

Questions, answered plainly

No jargon. If something's still unclear, email support@petabyte.market.

If you're renting out your GPU

Is it safe to run on my computer?

Yes. Other people's work runs inside an isolated sandbox (a locked-down Docker container) that cannot see your files, your games, or the rest of your PC. It has no special privileges and is walled off from your home network. You can pause it or remove it completely with one command at any time.

Will it slow down my gaming or spike my power bill?

It only takes work when your machine is idle, and you stay in control of when it runs. You set (or auto-price) your hourly rate, and the ROI calculator shows your earnings after electricity so you can see the real number before you start.

What if a renter tries to do something illegal over my internet?

They can't use your connection freely. Jobs are network-locked: a firewall on your machine blocks them from your local network and the internet except for what a job openly declares, and batch jobs get no network at all. The work is sandboxed and attributed, not run loose on your IP.

When and how do I get paid?

Everything lands in one balance. Withdraw anytime or on a weekly schedule, by bank transfer, USDC, or gift card. Earnings clear after a short hold, and — because this is real money — withdrawing requires a quick one-time identity check, as regulation requires.

How do I stop or uninstall?

Pause or remove it in one command — no lock-in, no exclusivity. If we turned on Windows' WSL feature to run the agent, uninstalling turns it back off.

If you're renting GPUs to run something

Is my code and data safe on a stranger's computer?

Your work is encrypted on the way there, runs in an isolated container, and is removed afterward; every result is cryptographically signed by the exact machine that produced it, so you know it ran where we say. Honest note: for workloads that need the strongest guarantee, hardware-encrypted (confidential-computing) nodes are on our roadmap — see Security & trust.

What if the GPU fails or my job doesn't finish?

Your money sits in escrow and is released only for work actually delivered — if a machine drops mid-job, you're refunded. See the refunds & disputes policy.

How much does it cost, and how do I pay?

You pay by the hour, and every GPU is shown against public cloud prices before you commit, so you can see the saving. You add funds to a wallet and the cost comes out as you run.

Trust & the company

Is this real — or a scam?

Petabyte is a real company (Petabyte, Inc., operated from Riyadh). Every machine must cryptographically prove what GPU it actually has before it can earn — unverified nodes are labeled as such. We publish a security policy with a bug-bounty channel, a refunds policy, and live status and metrics.

Who do I contact if something goes wrong?

Email support@petabyte.market for help, or security@petabyte.market to report a vulnerability. You can also book a call.

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